tabji Frequently Asked Questions

tabji requires identity verification before processing your first withdrawal. Acceptable documents include a Bangladesh National Identity Card (NID), a valid passport, or a government-issued driving licence — all must clearly show your full name and date of birth. Upload clear photos or scans of both sides of your chosen document via the account settings page. Verification is typically completed within 24 hours.

You can reset your tabji password at any time by clicking the "Forgot Password" link on the login page. Enter your registered email address or mobile number and tabji will send a secure reset link or OTP code. Follow the instructions in the message to set a new password. If you do not receive the reset email within a few minutes, check your spam folder or contact [email protected].

No. tabji permits only one account per person. Operating multiple accounts is a violation of our Terms and Conditions and can result in all associated accounts being permanently suspended, along with forfeiture of any pending bonuses or balances. If you believe a duplicate account was created in error, contact [email protected] to resolve the issue.

To close your tabji account, send a request to [email protected] with the subject line "Account Closure Request" from your registered email address. Our team will process the closure within one business day and return any remaining balance to your last active withdrawal method. If you are closing your account due to gambling concerns, we encourage you to consider self-exclusion instead — our responsible gaming team can walk you through the options.

To deposit via bKash on tabji, log in to your account and go to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen prompts. You will be directed to complete a Send Money transaction to tabji's designated bKash merchant number. Once payment is confirmed, funds are credited to your tabji wallet instantly — typically within 30 seconds.

Nagad deposits on tabji are processed instantly. Once you confirm the Nagad Send Money transaction to tabji's merchant number, funds are credited to your account balance in real time — usually within 30 seconds. If your balance does not update after two minutes, refresh the page or contact live chat support. tabji supports Nagad alongside bKash, Rocket, and Upay for seamless local payment options.

The minimum deposit on tabji is ৳200 regardless of the payment method used. This applies to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and card payments via Visa or Mastercard. There is no maximum deposit limit for standard accounts, though high-volume depositors may be asked to complete enhanced verification as part of our security procedures.

The minimum withdrawal on tabji is ৳500. Withdrawals are processed to your verified payment method — bKash, Nagad, Rocket, or Upay — and are typically completed within 1–3 business hours during normal operating conditions. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other local banks may take up to one business day. KYC verification must be complete before any withdrawal is processed.

tabji does not charge any platform-side fees for standard deposits or withdrawals. However, your payment provider — such as bKash or Nagad — may apply their own standard transaction charges as per their published fee schedules. To minimise fees, tabji recommends using the Send Money function rather than the payment gateway option where applicable. Check your payment provider's current fee schedule for the most accurate information.

Withdrawal delays on tabji are most commonly caused by one of three reasons: incomplete KYC verification, a pending security review on your account, or high withdrawal volumes during peak periods such as BPL match days or major promotions. If your withdrawal has been pending for more than three business hours, contact [email protected] or use live chat with your transaction reference number and our team will investigate promptly.

Yes. tabji offers comprehensive cricket betting markets covering Bangladesh national team matches, BPL (Bangladesh Premier League), T20 World Cup, IPL, ICC tournaments, and other major international fixtures. Markets include match winner, top batsman, total runs, over/under, and live in-play betting. Bangladesh Tigers fans will find dedicated match previews and competitive odds for every fixture.

tabji offers over 1,200 casino games from leading studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The library includes classic and video slots, European Roulette, live dealer tables (blackjack, baccarat, roulette), crash games like Aviator, and specialty games. New titles are added regularly, and all games are certified for fair play.

Yes. tabji is fully optimised for mobile browsers on both Android and iOS devices. The platform runs smoothly in Chrome, Firefox, and Safari without requiring a separate app download. All features — deposits, withdrawals, game play, live betting, and account management — are available on mobile. Simply visit tabji.app from your smartphone browser to get started.

Return to Player (RTP) percentages on tabji slot games vary by title and provider, but most games in the library have an RTP between 94% and 97%. High-RTP games from NetEnt and Pragmatic Play typically sit at 96%–97%. Individual game RTP values are displayed in each game's information panel, which you can access before placing any real-money bets. All games use certified random number generators (RNGs) to ensure fair outcomes.

BPL betting on tabji follows standard cricket wagering rules. Bets are settled based on the official match result as declared by the relevant governing body. In the event of a match being abandoned or reduced by the Duckworth-Lewis-Stern method, specific settlement rules apply — these are detailed in tabji's full sports betting terms. Live in-play markets are suspended during official stoppages and resume when play restarts. Always review the market-specific rules before placing your bet.

tabji offers a welcome bonus to all newly registered players who make a qualifying first deposit. The welcome package includes a deposit match bonus and may include free spins on selected slot titles. Bonus amounts and percentages are displayed on the current promotions page at the time of registration. All welcome bonuses are subject to wagering requirements — read the full bonus terms before claiming.

Wagering requirements on tabji bonuses specify how many times the bonus amount must be turned over in real-money bets before the bonus (and any winnings derived from it) can be withdrawn. Standard wagering requirements on tabji range from 20x to 35x depending on the specific promotion. Wagering contributions vary by game type — slots typically contribute 100%, while live casino games contribute a lower percentage. Full terms are available on the individual promotion page.

Yes. tabji rewards regular players through a tiered loyalty programme. As you play, you accumulate loyalty points that contribute to tier progression — from Bronze through Silver, Gold, and Platinum. Higher tiers unlock benefits including faster withdrawals, personalised bonus offers, dedicated account management, and higher deposit and withdrawal limits. Full details of the loyalty programme are available in the promotions section of your account dashboard.

Free spin winnings on tabji are credited as bonus funds, not immediately as withdrawable cash. These bonus funds are subject to the wagering requirement attached to the specific free spins promotion. Once the wagering requirement is met in full, the resulting balance converts to real money and becomes available for withdrawal. The specific wagering multiplier and eligible games are stated in the terms of each free spins promotion.

Yes, you can forfeit an active bonus on tabji at any time through the Bonus section of your account settings. Be aware that cancelling a bonus will remove the bonus balance and any associated winnings generated from bonus funds — only your original real-money balance will be retained. If you are unsure whether to cancel, contact tabji support via live chat before making the decision, as it cannot be reversed once confirmed.

tabji uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Player funds are held in segregated accounts separate from operational funds. Our games are supplied by certified studios using audited random number generators. tabji is committed to responsible gaming and provides deposit limits, time-out features, and self-exclusion tools to all players.

tabji operates as an online gambling platform serving the Bangladesh market. We do not make specific claims about local regulatory status and strongly advise all players to be aware of the laws applicable in their jurisdiction before registering. tabji is committed to operating as a safe and reliable platform, with robust responsible gaming measures and security protocols. Players are responsible for determining the legality of online gambling in their own location.

The minimum age to register and play on tabji is 18 years. This is a strict requirement with no exceptions. All players must confirm their age during registration, and tabji reserves the right to request proof of age documents at any time. Any account found to belong to a person under 18 will be immediately and permanently closed, with any balance returned via the original deposit method.

To self-exclude from tabji, send an email to [email protected] with the subject line "Self-Exclusion Request" from your registered email address. Your account will be suspended within one hour of the request being received. Self-exclusion periods are available for 6 months, 12 months, or permanently. During exclusion, all promotional communications are suppressed and account access is fully blocked. The exclusion cannot be reversed before the agreed period ends.

Deposit limits on tabji can be set from within the Responsible Gaming section of your account settings. You can configure daily, weekly, or monthly limits in Bangladeshi Taka (৳). Reductions to your limit take effect immediately. Requests to increase an existing limit are subject to a mandatory 24-hour cooling-off period before the change is applied. If you need help configuring your limits, contact our support team at [email protected] at any time.

tabji customer support is available 24 hours a day, 7 days a week via two channels: live chat on tabji.app (click the chat icon after logging in) and email at [email protected]. Our team handles account queries, payment issues, bonus questions, responsible gaming requests, and technical support. For self-exclusion or urgent responsible gaming concerns, email [email protected] with your request and we will respond within one hour.